KIBO Dropship allows brands and retailers to add assortment, not overhead by centralizing supplier onboarding, inventory accuracy, routing, and returns. Deep integration with KIBO Commerce and KIBO Order Management delivers full visibility and operational control. The platform ensures accurate, real‑time availability, reduces oversells through the Real‑Time Inventory Service (RIS), intelligently routes orders using strategies and failovers, and unifies pricing, checkout, and returns in one consistent experience. The solution enables operators to govern vendors, pricing rules, SLAs, approvals, and compliance, while giving sellers a high‑efficiency portal for catalog uploads, inventory updates, and order processing. With partner-friendly EDI, API, and SFTP protocols, KIBO Dropship is built to support retailers, manufacturers, distributors, and long‑tail suppliers across both B2C and B2B use cases.

Features

Unified Dropship Operations

• Supplier onboarding with public applications, configurable forms, and multi‑step approvals.
• Mapping catalogs via CSV, API, or EDI; governance for MAP, pricing floors/ceilings, B2B pricing.
• Accurate, real-time availability using RIS to prevent oversells. Intelligent Order Routing & EDD
• Routing strategies, filters, rankings, and failovers select the optimal fulfiller.
• Estimated Delivery Dates (EDD) surfaced pre‑purchase for transparency.
• Unified flows for cart, checkout, promotions, and returns. Vendor & Partner Management Operator controls:
• SLA dashboards, vendor health, compliance, procurement analytics.
• Rules, approvals, financials, promise control, and performance guardrails. Seller portal:
• Catalog uploads (CSV/API/EDI), pricing updates, inventory updates.
• Access to orders, returns, fulfillment tasks with high self‑service. Returns & Reverse Logistics
• RMA workflows with automated disposition suggestions.
• Centralized view of shipments, exceptions, and partner fulfillment. Partner Integration Protocols
• EDI: Support for transactions 832, 846, 850, 855, 856, 810.
• APIs: REST endpoints for catalog, inventory, orders, shipments, returns (OAuth/API key).
• SFTP/CSV: For long‑tail suppliers not ready for API/EDI.

Benefits

Higher Profit Margins Dropshipping stores generate 50% more profit than those relying solely on owned inventory. Lower Cancel Rates Real-time visibility and tracking reduce cancellations and refunds by 25%. Higher Customer Satisfaction 84% of shoppers are more likely to purchase when clear Estimated Delivery times are available. End-to-End Operational Efficiency Accurate availability, unified checkout, governed pricing, and accurate routing create clarity for operators and sellers—zero confusion