KelDoc is an online medical appointment scheduling solution that helps healthcare professionals manage and optimize their calendars for both in‑person and teleconsultation visits. It offers configurable booking rules, waitlist notifications when preferred slots open, one‑click cancellation/rebooking, and customizable SMS reminders to reduce no‑shows. Administrators access dashboards to monitor activity at the facility level. KelDoc focuses on interoperability, synchronizing with master agendas and electronic patient records, and can be embedded in imaging workflows such as GXD5 RIS to align bookings with clinical pathways.

Key Features

Online booking and patient notifications Streamlined scheduling with flexible rules and alerts.

• Limit and control which appointment types are bookable online
• Notify patients when a chosen time slot becomes available

Teleconsultation and in‑person support Offer multiple visit modes from one agenda.

• Enable teleconsultation or on‑site appointments per practitioner needs
• One‑click cancellation and rebooking for patients and staff

Customizable SMS reminders and confirmations Reduce missed appointments and phone workload.

• Parameterizable SMS reminders; view SMS history per appointment
• Reported average 75% reduction in missed appointments with reminders

Activity dashboards and statistics Visibility to manage performance at scale.

• Establishment‑level dashboard to pilot activity and workloads
• Track booking volumes, no‑shows, cancellations for optimization

Interoperability with clinical systems Integrate within existing hospital IT.

• Synchronization with master agendas and EHR/DPI; embeds with GXD5 RIS
• Practitioner and patient portals for end‑to‑end workflow

Benefits

Lower no‑shows and improved schedule utilization Data‑driven reminders and notifications.

• SMS reminders and waitlist alerts help fill last‑minute openings
• One‑click changes reduce friction and unused slots

Time savings for administrative staff Self‑service booking reduces calls.

• Online booking decreases call volumes and manual rescheduling
• Central dashboard simplifies multi‑practitioner coordination

Better integration with care pathways Aligns appointments with clinical systems.

• Synchronization with existing agendas and patient records
• Can be embedded in imaging workflows (e.g., GXD5 RIS)