The KACE Go Mobile App provides IT teams with the flexibility to manage service desk tickets, software deployment, and asset inventory on the go. Whether you're in the office or on the road, this app lets you review and respond to service desk notifications, access detailed inventory information, and perform software distribution tasks—all from your mobile device. Available on both Android and iOS, it ensures fast issue resolution and improved user satisfaction with real-time updates and easy-to-use workflows. Features/Add-Ons:

• Asset Management: Add, edit, or delete assets directly from the app for comprehensive asset tracking.
• Barcode Scanning: Quickly find or add assets by scanning barcodes.
• Knowledge Base Search: Access and search knowledge base articles for troubleshooting or reference.
• On-the-Go Software Distribution: Simplify software deployments and updates while moving between locations.
• End-User Ticket Submission: Let end users submit and track their service desk tickets from their mobile devices.
• Ticket & Queue Information: View detailed ticket and queue information to track progress.
• Photo Attachments: Attach photos to service tickets to aid in troubleshooting.
• Sensitive Data Protection: The app ensures no sensitive data is stored on the device to maintain privacy.
• Role-Based Access Control: Manage app access and permissions based on user roles.