Justt Platform

Justt is an AI-powered chargeback management platform designed to help merchants recover lost revenue by automating the entire chargeback lifecycle. It provides a fully automated, scalable, and intelligent solution that handles chargeback disputes from start to finish. Justt’s platform is built to optimize win rates, reduce manual effort, and deliver actionable insights through predictive analytics and dynamic argumentation. It integrates seamlessly with over 50 PSPs and hundreds of third-party data sources, enabling merchants to fight disputes efficiently and effectively.

Features

• Dynamic Arguments: AI-generated, case-specific representments tailored to each dispute for maximum effectiveness.
• Pre-Chargeback Alerts: Early warnings via Ethoca and Verifi to proactively manage disputes before they escalate.
• End-to-End Automation: Fully automated dispute handling including evidence collection, representment creation, and submission.
• Unified Dashboard: Centralized interface for managing all chargeback data, enriched with predictive insights.
• Continuous A/B Testing: Ongoing optimization of representment strategies based on granular testing and machine learning.
• Dispute Optimization: ROI-based recommendations on whether to fight or accept chargebacks.
• Data Enrichment: Integration with 500+ data points including merchant systems, PSPs, and third-party sources.
• Custom Rules Engine: Automate acceptance or escalation of disputes based on business logic.
• API Access: Full API support for data retrieval, enrichment, and integration.

Capabilities

• Scalable Automation: Handles thousands of disputes daily without compromising quality.
• Industry-Specific Intelligence: Tailored strategies for sectors like retail, SaaS, crypto, gaming, and travel.
• Predictive Analytics: Forecasts dispute volumes, win rates, and revenue retention.
• Root Cause Analysis: Identifies operational weaknesses contributing to chargebacks.
• Rapid Deployment: Minimal IT involvement required; supports CSV uploads and API integrations.
• Security & Compliance: Enterprise-grade security protocols to protect customer and merchant data.

Benefits

• Higher Win Rates: Dynamic arguments and continuous optimization lead to superior dispute outcomes.
• Revenue Recovery: Maximizes net dollar recovery by avoiding unnecessary fees and improving dispute success.
• Operational Efficiency: Reduces manual workload and streamlines chargeback handling.
• Cost Savings: Minimizes labor costs and prevents revenue leakage from friendly fraud.
• Strategic Insights: Empowers finance and operations teams with actionable data and forecasts.
• Customizability: Merchants can tailor the platform to their specific needs and workflows.