Justride by Masabi is a cloud-based, account-based fare payment platform designed for public transit agencies and operators. It enables seamless, contactless fare collection through mobile apps, smart cards, and open payment methods such as contactless bank cards and digital wallets. The platform supports fare capping, ensuring riders always pay the lowest possible fare, and offers a unified back office for agencies to manage tariffs, sales, customer service, and reporting. Justride is quick to deploy, cost-effective, and scalable, making advanced fare collection accessible to transit agencies of any size. It integrates with leading mobility apps and retail networks, allowing riders to purchase and manage tickets through various channels, including local retail outlets. The system is designed for easy integration, ongoing updates, and compliance with accessibility and payment standards, supporting the global shift toward Mobility-as-a-Service (MaaS).

Key Features

Account-Based Ticketing and Fare Capping Supports seamless travel and ensures fare equity.

• Riders tap to travel without pre-purchasing tickets
• Automatic fare capping for best-value fares

Multi-Channel Payment Support Enables diverse payment and ticketing options.

• Mobile ticketing, smart cards, contactless bank cards, and digital wallets
• Cash digitization and retail network integration for unbanked riders

Cloud-Based Back Office and Agency Hub Centralized management for transit agencies.

• Real-time control over fares, sales, and customer service
• Reporting, asset monitoring, and account administration

Integration with Mobility Apps and SDK Extends ticketing to third-party platforms.

• SDK for integration with journey planning and mobility apps
• Enables ticket purchase and validation within partner apps

Accessible and Compliant Hardware Robust validation devices for all transit modes.

• EMV-compliant, ADA-accessible, GPS-enabled validators
• Simple installation and maintenance

Benefits

Enhanced Rider Experience Simplifies fare payment and travel.

• Tap-and-go convenience with multiple payment options
• No need to understand complex fare structures

Operational Efficiency for Agencies Streamlines fare collection and reduces costs.

• Cloud-based deployment reduces hardware and maintenance needs
• Centralized management and reporting

Increased Fare Equity and Inclusion Ensures all riders benefit from best fares.

• Fare capping and cash digitization support unbanked and underbanked riders

Scalability and Flexibility Adapts to agencies of any size and evolving needs.

• Quick to deploy and easy to integrate with existing systems
• Supports ongoing updates and new features