Juniper Mist User Engagement is a cloud subscription service that leverages Virtual BLE (vBLE) array technology and cloud-based machine learning to provide highly accurate indoor location services. This service enables organizations to offer real-time wayfinding, proximity notifications, and personalized mobile experiences to their employees, guests, and customers.

Key Features

Real-time Wayfinding Provides turn-by-turn directions with sub-second latency and accuracy up to 1 meter.

• Helps employees, guests, and customers navigate indoor spaces efficiently
• Offers precise location guidance in real-time

Proximity Notifications Enables location-based alerts and greetings for patients, clients, or customers.

• Enhances customer experience with personalized welcome messages
• Facilitates timely and relevant communication based on user location

Virtual Beacons Allows creation of unlimited virtual beacons for push notifications.

• Delivers contextually relevant messages for a personalized mobile experience
• Eliminates the need for physical beacon hardware

Open APIs and SDK Provides a mobile SDK with open APIs for integration and automation.

• Enables seamless integration with complementary products
• Facilitates full automation of location-based services

Analytics Capabilities Includes base capabilities for analyzing up to 30 days of data.

• Simplifies extraction of network insights across the enterprise
• Allows review of weekly schedules for repeat visitors

Benefits

Improved Accuracy and Scalability Utilizes patented vBLE technology for precise indoor location services.

• Delivers location accuracy of 1 to 3 meters
• Easily scales across large facilities without additional hardware

Cost-Effective Deployment

• Leverages existing Juniper Access Point infrastructure.Eliminates need for new hardware or overlay networks
• Reduces overall deployment costs

Enhanced User Experience Provides personalized, location-based services to end-users.

• Improves navigation and wayfinding in complex indoor environments
• Enables targeted messaging and offers based on user location

AI-Driven Insights Utilizes machine learning for continuous improvement.

• Adapts to changing RF environments automatically
• Maintains precise and up-to-date location information