JuliA is Juniper Travel Technology’s AI-powered assistant designed to enhance user experience and business intelligence across the Juniper ecosystem. Available in both free and premium versions, JuliA operates through WhatsApp and the Juniper intranet, offering contextual support, guided learning, and real-time business insights. It is more than a chatbot—it is the core of Juniper’s intelligent tools, helping users learn, manage, and grow their travel businesses efficiently.

Features

JuliA Learn (Free Version)

• WhatsApp-Based Learning Assistant: Offers instant answers and guidance on the Juniper Booking Engine and ecosystem.
• Step-by-Step Setup Guidance: Helps users configure and optimize their booking engine.
• In-Depth Explanations: Provides detailed insights into modules and solutions. Juniper Help by JuliA (Free Version)
• Intranet Chatbot Support: Embedded directly into the Juniper intranet for real-time assistance.
• Contextual Help: Offers intelligent support based on user navigation and queries.
• Instant Answers: Responds to questions about tools, processes, and modules without switching tabs. JuliA Business (Premium Version)
• Real-Time KPI Access: View business performance metrics instantly via WhatsApp.
• Data-Driven Decision Support: Enables strategic actions based on reliable, real-time data.
• Integration with Juniper KPI App: Requires activation of Juniper KPI for full functionality. General Functionalities
• Data Update: Ensures near real-time updates for data accuracy.
• Audio/Text Input: Supports both voice and text communication.
• Multilingual Support: Available in English and Spanish for broader accessibility.

Benefits

• Enhanced Learning & Onboarding: Simplifies platform mastery with guided support and instant answers.
• Operational Efficiency: Reduces time spent searching documentation or navigating interfaces.
• Real-Time Business Intelligence: Empowers users to make fast, informed decisions with KPI insights.
• User-Friendly Experience: Offers seamless interaction via WhatsApp and intranet.
• Scalable Support: Suitable for businesses of all sizes, with free and premium tiers.
• Multilingual Accessibility: Supports global teams with English and Spanish language options.