Juakali is a low-code microfinance field application designed to digitize and automate key processes across the loan lifecycle. Built for financial institutions, Juakali enables seamless lead management, loan origination, renewal, and debt recovery. The platform integrates easily with core banking systems (CBS) and credit reference bureaus (CRB), requiring minimal IT effort. Juakali empowers teams to work smarter, reduce operational risk, and accelerate growth through automation and real-time decision-making.

Features

• Lead Management
  • Capture leads from all channels.
  • Real-time validation via Biometrics, eKYC, and phone number verification.
  • Automated client messaging throughout the process.
• Loan Origination
  • Digitized field data collection.
  • Automated task workflows for streamlined decisions.
  • Easy monitoring and integration with CBS & CRB.
• Loan Renewal
  • Scoring system to identify eligible customers.
  • Tailored messaging for targeted outreach.
  • Access to relevant customer data for loan officers and call centers.
  • Eliminates redundant data entry.
• Debt Recovery
  • Risk-based notifications before repayment dates.
  • Automated follow-up tasks to simplify recovery.
  • Improved scoring based on repayment behavior.
• Customization & Integration
  • Easily customizable process engine.
  • Fast configuration with low-code tools.
  • Seamless integration with third-party systems.

Benefits

• Productivity Boost: Doubles operational efficiency with digitized workflows.
• Reduced Turnaround Time: Enables real-time approvals and faster processing.
• Improved Data Quality: Minimizes manual errors and redundant entries.
• Operational Scalability: Supports growth without disrupting daily activities.
• Enhanced Risk Management: Automated scoring and alerts reduce default risk.
• Customer Retention: Personalized messaging and renewal strategies improve engagement.
• Quick Deployment: Pilots go live in three weeks with minimal effort.
• Proven Impact: 90% of pilot users become long-term customers.