Overview

Firstup Journeys is an AI-driven, no-code journey orchestration platform that empowers HR, internal communications, and leadership teams to design, automate, and optimize personalized employee journeys across the entire lifecycle—from onboarding to offboarding. The platform leverages real-time data, behavioral insights, and AI-powered content delivery to ensure the right message reaches the right employee at the right moment. By enabling seamless multi-channel communication and providing actionable analytics, Firstup Journeys helps organizations enhance employee engagement, drive meaningful interactions, and improve retention.

Features and Capabilities

• No-code journey builder: Create personalized, multi-step campaigns using employee data, behaviors, and triggers without manual segmentation.
• AI-powered content creation: Generate relevant and engaging messages quickly with Firstup Comms AI and customizable templates.
• Multi-channel delivery: Distribute content via email, mobile push notifications, Slack, Microsoft Teams, digital signage, and other channels for maximum reach.
• Real-time analytics & insights: Monitor message delivery, open rates, engagement actions, acknowledgments, and identify areas for improvement.
• Predictive orchestration: Use AI to optimize the timing, priority, and sequencing of messages to boost engagement and minimize information overload.
• Journey lifecycle support: Design journeys for all phases of the employee lifecycle—onboarding, promotions, recognition, career transitions, and offboarding.
• Actionable audience segments: Build dynamic, data-driven cohorts based on unlimited employee attributes for precise targeting.
• Integrated engagement data: Leverage engagement trends and feedback to continuously improve communication strategies.
• Seamless HRIS integration: Sync with existing HR systems to ensure journeys reflect up-to-date employee data and statuses.
• Scalable for enterprise needs: Support for global communication strategies across diverse employee groups and regions.