JoinNow MultiOS: Simple Self-Service Onboarding for All Your Unmanaged Devices

Protect the security of your unmanaged devices/BYODs by eliminating the possibility of misconfiguration.

End-User Misconfiguration is a Completely Avoidable Problem

Configuring unmanaged devices for certificate-based authentication takes expertise that the average end-user doesn’t have. The price of misconfiguration can be staggering. Missing server certificate validation could have your end-users connecting to evil twin APs, end-users could misconfigure EAP, or they could access your network with outdated drivers - the list goes on. The good news is that this is a completely avoidable problem with our user-friendly onboarding application.

The #1 Rated Self-Service Onboarding Software

JoinNow MultiOS makes configuration simple, painless, and fast for your employees. The end result is the total elimination of misconfiguration…and peace of mind for your network administrators.

• Completely self-service - end-users can self-configure their unmanaged devices/BYODs with just a few clicks.
• Configures every device correctly the first time.
• Compatible with all major operating systems.
• Guided user flow where necessary.
• Capable of pushing unique network profiles and enrolling for certificates at the same time for secure passwordless authentication.

A Self-Service Configuration Solution Tailored to Your Organization

Your organization is unique - so your onboarding process needs to be, too. That’s why our JoinNow MultiOS application comes with a totally customizable landing page and configuration options.

• Fully customizable onboarding page that can be edited as necessary, including the design, instructions, and which operating systems are supported.
• Ability to create multiple landing pages for various types of access, such as for your guest network or Eduroam.
• Onboard for whichever protocol you need, including PEAP, EAP/TTLS-PAP, or EAP-TLS.
• Connection reporting, device analytics, and remote troubleshooting.
• Give your helpdesk access to reporting, with reports on onboarding logs, RADIUS logs, and more.

Empower Your Helpdesk with Single-Pane Cloud Management for Remote Troubleshooting

Technical problems are already inconvenient, but solving them doesn’t have to give you any more headaches. We've designed a single-pane interface that allows your helpdesk team to troubleshoot configuration issues remotely.

• View all onboarding events, including who, when, and how someone is having issues with onboarding.
• Access to detailed certificate enrollment logs.
• See connection attempts and successes, so you can keep track of who and when authentication fails.
• Allow the helpdesk to search for individual users and devices and see how the user experience has performed