JLL Prism by Building Engines is a leading building operations platform designed to transform how commercial real estate (CRE) properties are managed. Prism centralizes property operations, preventive maintenance, tenant engagement, and vendor management into one intuitive system. With AI-powered tools and mobile-ready workflows, Prism helps property teams reduce operating costs, boost NOI, and deliver exceptional tenant experiences across office, retail, and industrial portfolios.

Features

• AI-Powered Operations: Prism AI automates data extraction from documents, provides intelligent recommendations to improve tenant satisfaction, identifies equipment issues before they escalate, and prioritizes CapEx improvements for maximum impact.
• Work Order Management Excellence: Streamlines work order creation, assignment, and tracking with automated workflows and real-time updates, reducing administrative burden and improving response times.
• Preventive Maintenance Optimization: Standardizes maintenance schedules and inspections to extend equipment life and minimize costly repairs.
• Mobile Inspections & Rounds: Enables property teams to perform inspections and rounds on-the-go, ensuring compliance and operational efficiency.
• Tenant Communication & Engagement: Offers modern communication tools and engagement features to enhance tenant satisfaction and streamline service requests.
• Vendor Management: Simplifies vendor coordination and compliance tracking, ensuring timely service delivery and risk mitigation.
• Risk Management: Provides tools for certificate of insurance management and compliance monitoring to protect properties and maintain safety standards.
• Powerful Insights & Reporting: Delivers real-time analytics and customizable dashboards for data-driven decision-making and operational transparency.

Benefits

• Operational Efficiency: Reduces inefficiencies and manual processes, saving time and improving team productivity.
• Cost Reduction: Achieves up to 20% reduction in operating expenses and increases billable services revenue by 10%.
• Enhanced Tenant Experience: Improves communication and engagement, leading to higher tenant satisfaction and retention.
• Risk Mitigation: Ensures compliance and reduces exposure to operational risks through proactive management tools.
• Scalable Solution: Supports multi-property portfolios across office, retail, and industrial sectors with mobile-ready workflows and integrations.