Overview

Jeli Bot for Slack is a powerful tool designed to streamline incident management directly within Slack. It helps teams respond faster to incidents, automate communication with stakeholders, and ensure that critical steps are not missed. This bot integrates seamlessly with existing workflows, making it easier for teams to manage and resolve incidents efficiently.

Features

Easy Integration and Configuration

• Collects data about your team’s response to incidents seamlessly.
• Imports conversations from multiple channels to retain the full picture. Flexible Incident Management
• Customizes settings at a workspace level, including broadcast channels and status update reminders.
• Updates incident severity, roles, and stages at any time. Automated Communication
• Converts Slack messages into status updates with just an emoji or message shortcut.
• Sets reminders for follow-up actions to ensure nothing is overlooked. Real-Time Collaboration
• Facilitates real-time collaboration and communication within Slack.
• Enhances team coordination and reduces response times. Incident Analysis
• Builds timelines quickly to uncover what happened during incidents.
• Identifies patterns across incidents for operational improvement. Proactive Incident Response
• Guides responders towards the next best tasks and prompts documentation of key incident information.
• Ensures that incidents are managed efficiently and effectively.