iVend Retail Enterprise Services offers specialized support for select retail accounts, aiming to maximize investment in the iVend Retail platform. These services complement the offerings of channel partners, who handle implementations from design to deployment. The core offering includes Jumpstart Services for pre-implementation design and scoping, Technical Account Management for post-implementation advisory and process improvements, Support365 Premium for faster response times and system monitoring, and Training Credits for staff education. iVend Retail itself is a cloud-based omnichannel POS software designed for growing retail enterprises, capable of scaling to thousands of stores and integrating all sales channels. It is used in over 90 countries and empowers retailers to deliver exceptional customer experiences across the entire shopper journey.

Features & Benefits

• Jumpstart Services: Offers pre-implementation solution designing, blueprinting, and scoping to ensure a strong project foundation.
• Technical Account Management: Provides post-implementation advisory services focused on process improvements through effective utilization of iVend Retail features.
• Support365 Premium: Delivers enhanced support with faster response times, dedicated monthly calls, and proactive monthly system monitoring.
• Training Credits: Includes pre-purchased credits to facilitate the training of Cashiers, Store Managers, IT, and Support Staff.
• Omnichannel Integration: Seamlessly integrates all sales channels and data for a unified retail operation.