iVend Mobile POS (mPOS) software enables retailers to move beyond traditional transaction processing and empower sales associates to create engaging customer experiences. This solution allows staff to interact with shoppers and complete transactions from anywhere on the store floor or remotely using iOS or Android mobile devices. By providing mobile access to core point-of-sale and customer service functionalities, iVend mPOS helps in converting more sales without sales associates being tied to a fixed register. It is designed for retailers with limited floor space, pop-up shops, or those aiming to improve customer experience and streamline the sales process. The software offers personalized selling with real-time data, including product availability, customer history, promotions, loyalty points, and wireless payments. It also supports omnichannel retailing, such as Buy Online and Pickup In-Store (BOPIS) functionality. iVend mPOS is easily scalable, allowing businesses to add new mobile devices and users to create new checkout stations or temporary counters as needed. It frees sales associates to assist customers in aisles, provide information at the point of decision, and complete transactions efficiently, reducing customer wait times. The software integrates seamlessly with ERP systems for inventory management and other back-office functions, providing unified reporting and a fully connected retail operation. It helps close the in-store disconnect by enabling sales associates to identify shoppers, access their purchase history, loyalty rewards, and online browsing data to offer personalized service and relevant product suggestions, creating a 360-degree view of shopper activities across all channels.

Features & Benefits

• Engage Customers Anywhere: Empowers sales associates to transact with shoppers from any location on the store floor or remotely.
• Streamlined Sales Process: Enables quick and convenient customer transactions, reducing wait times and improving efficiency.
• Scalable and Flexible Operations: Easily scales with business growth by adding new mobile devices and users for new checkout stations or temporary needs.
• Enhanced Operational Efficiency: Streamlines receiving, inventory counts, and returns processes with barcode scanning and inventory management integration.
• Seamless Integration: Integrates with ERP, eCommerce, and loyalty platforms via open APIs for unified reporting and a connected retail operation.