Overview:

Ivanti Neurons for ITSM is a modern IT service management solution designed to automate workflows, improve service delivery, and reduce costs. With no-code capabilities, it allows teams to quickly configure workflows and interfaces. It offers flexibility for deployment, whether on-premises, cloud, or hybrid. Features include AI-powered self-service, proactive resolutions, and advanced analytics for IT asset management. Its modular approach scales to meet evolving IT needs, from incident management to advanced automation, enhancing employee experience and operational efficiency.

Features and Benefits:

Capabilities:

• Automates workflows without coding, allowing rapid configuration.
• Integrates AI for self-service options and predictive issue resolutions.
• Provides flexible deployment across cloud, on-premises, or hybrid environments.

Features:

• Incident management with a unified view of all IT assets.
• Advanced analytics that support proactive IT operations and decision-making.
• Scalable, modular structure that adapts as IT needs evolve.

Benefits:

• Enhances operational efficiency and reduces manual effort through automation.
• Boosts employee experience by resolving issues faster with AI.
• Optimizes service delivery while lowering operational costs.