Overview:

Ivanti Neurons for HR is an integrated HR service management platform that automates workflows and enhances employee experiences. It offers features like automated case management, employee onboarding, and self-service portals. These tools streamline HR processes, reduce costs, and increase productivity. Key functionalities include the HR Knowledge Base, which provides up-to-date resources tailored to employees' roles, and self-service options that allow employees to resolve issues independently. The platform also simplifies HR administration by integrating with other departments for efficient onboarding and transitions. By improving service delivery and employee satisfaction, Ivanti Neurons for HR helps businesses operate more efficiently.

Features and Benefits:

Capabilities

• Automated HR Service Management: Streamline HR workflows by automating tasks, case management, and onboarding processes, improving both efficiency and consistency.
• Employee Self-Service: Provide employees with an intuitive, self-service portal for managing HR requests, allowing for faster resolutions and reducing HR team workload.
• Integration with Other Teams: Seamlessly integrate with IT, Facilities, and other business functions for real-time provisioning and operational efficiency.
• Advanced Analytics and Reporting: Leverage built-in reporting and analytics to monitor HR service requests, optimize HR resource allocation, and enhance decision-making.

Features

• HR Case Management: Automates most employee requests through a self-service portal, while routing complex cases to the appropriate HR agents for follow-up and resolution.
• Employee Administration: Simplifies employee onboarding and transitions through role-based workflows and real-time team integration, ensuring smooth service delivery across the organization.
• HR Knowledge Base: Offers a continually updated source of information, allowing employees to easily find the answers they need based on their role, location, or status.
• Return to Work Management: Supports multiple work models (remote, in-person, hybrid) by managing employee readiness surveys and health protocols.
• Batch Case Management: Efficiently manage and automate similar requests to save HR time and improve task organization.

Benefits

• Improved Employee Experience: Employees can access HR services on-demand, leading to quicker resolutions and a better overall experience.
• Increased HR Staff Efficiency: Automation allows HR teams to focus on high-priority tasks, improving productivity and reducing workload.
• Cost Reduction: By automating routine tasks and offering self-service, HR operations become more cost-effective.
• Faster Onboarding and Transitions: Streamlined employee administration processes help reduce the time needed for onboarding, making transitions smoother and quicker.
• Actionable Insights: Built-in analytics allow HR departments to make data-driven decisions, improving service delivery and resource allocation