Webcasting ecosystem performance monitoring

Buffering, bandwidth constraints, and geographical quality disparities are common hurdles during live streaming. Hive's groundbreaking IT & Network Analytics is the only solution existing to date that enables full insight into the performance of your entire webcasting ecosystem both over time and during each live video event stream. 

• Proactive live stream monitoring
• Actionable troubleshooting insights
• In-depth technical performance analysis by site
• Webcasting ecosystem anomaly discovery

Real-time viewer-level insights

Introducing Viewer Metrics, the latest upgrade to our IT & Network Analytics product that lets you: 

• Detect issues mid-stream and identify affected users
• Troubleshoot by device, browser, VPN status, and more
• See quality trends like buffering severity and startup time in near real time
• Pinpoint root causes with viewer session graphs, error codes, and CDN breakdowns
• View playback quality (bitrate & resolution) by user

Complete webcasting insight, beyond individual events

Video and network KPIs over time

Analyze KPIs across all or specific sites, platforms, devices, and network environments.

VPN-enabled & high-risk site perfromance

Monitor reliability at VPN-enabled locations and high-risk network areas.

Recurring patterns vs. one-off glitches

Detect patterns in buffering, playback failures, latency, and other indicators.

Viewer experience across events

Assess video quality, network performance, and consumption patterns over different time periods. 

ROI of network upgrades

Connect network changes to actual perfromance metrics to make data-based investement decisions.

Granular stream performance visibility in real time

Along with helping spotlight long-term trends, IT & Network Analytics gives you unprecedented access to a real-time visual dashboard that illuminates event Quality of Service (QoS) metrics such as video bitrates, CDN throughput, buffering instances, and more – all down to individual network site and user device.

Mitigate live video buffering and improve viewer experience

Optimize your network to eliminate congestion, buffering and other common streaming issues, ensuring uninterrupted video events.

Optimize video quality across sites and viewer devices

Identify regions experiencing issues and optimize accordingly. Ensure consistent, high-quality video across all sites, improving viewer satisfaction and audience retention.

Troubleshoot quickly to prevent recurring disruptions

Pinpoint exactly where things are going wrong in your webcasting ecosystem to help resolve each issue and ensure an unparalleled viewing experience for your global employee audience.

Understand the root cause of streaming issues

Identify what exactly is causing known and emerging issues – including site- and viewer-specific ones – and apply immediate fixes to remediate them in no time.

Monitor high-profile live events to spot the first signs of trouble

Gain a comprehensive bird's-eye view of all parts of your webcasting ecosystem, complete with their performance indicators. Dive deeper when you need to inspect specific components and explore further using our comprehensive evolving library of diagnostic data.

IT & Network Analytics helps you find answers to critical questions, such as:

• Are my webcasts performing worse than expected?
• Is a particular site generating too much network load?
• Which part of the webcasting ecosystem is affected?
• What is the root cause of the problem and how can I resolve it?
• Is the issue a one-time glitch or recurring pattern?