
Serviceware's IT Financial Management (ITFM) software optimizes IT cost management by streamlining processes and providing clear metrics. It enhances cost transparency, drives transformation, and supports strategic decision-making, helping businesses understand profitability and reduce inefficient spending.
Vendor
Serviceware
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IT Financial Management Software
Get rid of ever-growing Excel sheets. ITFM software optimizes the management of IT costs by streamlining processes and providing reliable data and clear metrics.Drive transformation, free up your workforce and understand your profitability and costs all within 90 days.
Use cases
Planning and Forecasting
Create and manage IT budgets. Estimate costs, allocate resources, and plan for IT projects and initiatives. Prioritize IT investments based on business goals and available resources.
Charging & Billing of IT
Chargeback or showback IT costs to different business units or departments. Incentivize departments to use IT resources efficiently by giving stakeholders the insight to make better consumption choices. Speed up cost recovery or cost allocation.
Cost Transparency and Optimization
Understanding Total Cost of Ownership in your IT spend makes it easier to reduce inefficient spend and redirect IT dollars to high value ventures. Align IT expenditures with business objectives. With better use of shared service resources, you can increase profitability.
Benchmarking
Measure performance and efficiency across departments or against industry standards and best practices.
Vendor and Contract Management
Manage IT vendor contracts and relationships. Identify underutilized contracts, negotiate better terms, and assess the value of IT services provided by external vendors.
Cloud Cost Management
Unlike most, our ITFM software stands out with built-in Cloud Cost Management, eliminating the need for separate tools. Get a complete picture of your cloud TCO (Total Cost of Ownership).
Simulations and Scenarios
Create hypothetical situations or models to understand the potential outcomes and impacts of different financial decisions.
Green IT and Sustainability
Reduce the carbon footprint of IT operations. This involves strategies like virtualization to minimize physical hardware.
Project Portfolio Management
Ensure that the IT projects are not just on budget but delivering the expected results with flair and efficiency.
Shared Services
Bring together financial data from your financial management system and service-related data from your shared service processes. This integration provides a holistic view, correlating the cost of services with their performance and usage.
Transfer Pricing
Transfer Pricing is a built-in functionality in our ITFM solution. Ensure that your services are priced appropriately and fairly allocated to different departments or business units based on their usage.
Service Lifecycle Management
Manage IT service catalogs with ease. Enjoy integrated approval processes, automatic service descriptions, workflow-related communication, historical documentation / traceability, and automated email notifications. Let AI guide you towards your next steps.
Benefits
Achieve transparency
Know exactly where you can reduce costs and re-invest by implementing real-time visibility across your business.
Optimize costs
Every penny counts, particularly during a financial crisis. Why spend more than is necessary in the cloud and pay for services that aren’t being embraced?
Invest for growth
The pace of digital transformation has been increasing tremendously. Now is the time to invest wisely in your digital capabilities. Surplus budget from a reduction in IT spend can drive innovation initiatives.
Transform your services
Improve both internal and external service provision. Better relationships between IT and internal departments and strategic objectives fuel success.
Data quality you can trust
Turn reliable data into actionable strategies
Our ITFM software is set up with a central database where your data is stored and kept up-to-date. Take the focus away from validating data and instead focus exclusively on conducting analyses, generating reports and taking action.
Apply your Excel knowledge while avoiding Excel-related risks
With an Excel-like interface and pivot tables you can complete tasks like planning and closing independently. This eliminates IT reliance and ensures data accuracy, security, and regulatory compliance.
Use a single interface for all your work
Avoid switching between different applications. Our ITFM software ensures that there are no interruptions when moving between planning and reporting tasks.