ServiceNow IT Asset Management (ITAM) is a comprehensive solution that enables organizations to manage all their IT assets from a single platform. It provides tools for software asset management, hardware asset management, and cloud resource management, allowing businesses to gain insights into asset costs, usage, and compliance while automating essential processes throughout the asset lifecycle.

Key Features

Unified Asset Management Manage hardware, software, and cloud assets from a single platform

• Centralized visibility into all IT assets
• Automated asset lifecycle management

Software Asset Management Modernize software asset tracking to reduce spend and mitigate risks

• License optimization and compliance monitoring
• Usage tracking and cost reduction

Hardware Asset Management Reduce costs and minimize risks for hardware and consumable assets

• Asset tracking and inventory management
• Maintenance and lifecycle planning

Cloud Cost Management Gain visibility into cloud infrastructure to manage resources and IT spend

• Cloud resource optimization
• Cost allocation and chargeback

Benefits

Cost Optimization Minimize waste and reduce technology costs throughout the asset lifecycle

• Optimize software licenses and hardware utilization
• Identify and eliminate redundant or underutilized assets

Risk Mitigation Quickly identify and address technology risks

• Ensure license compliance and reduce audit risks
• Identify and mitigate security vulnerabilities

Operational Efficiency Streamline asset management processes and improve decision-making

• Automate asset workflows and reduce manual tasks
• Gain actionable insights through AI-powered analytics