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iRetail TouchIBS Software

A comprehensive suite of headless user interfaces to manage the customer experience, enhance interactions, and streamline operations across all airline direct sales and intermediated distribution channels.

Vendor

Vendor

IBS Software

Company Website

Company Website

Product details

Overview

A comprehensive suite of headless user interfaces to manage the customer experience, enhance interactions, and streamline operations across all airline direct sales and intermediated distribution channels.

Key product components and features:

  • Airline.com/B2C: Provides customers with an intuitive and user-friendly interface to search, book, and manage their travel plans, ensuring a smooth digital experience.
  • Self-Service: Provides travelers with comprehensive, automated tools to check in and purchase ancillaries on-the-go, right up to boarding.
  • Staff Travel: Simplifies personal travel management for airline employees, allowing them to book and manage their own itineraries effortlessly.
  • Airline GUI: Offers airline agents a comprehensive graphical user interface to access essential OOSD platform functionalities, improving customer support and operations efficiency.
  • Travel Agency Portal: Allows travel agents to search, shop, book, and service orders, with robust reporting tools to manage bookings and client interactions effectively.
  • Kiosk: Streamlines airport operations with self-service kiosks for check-in and boarding, reducing wait times and enhancing the passenger experience.