
Cloud-based, modular POS and retail management platform for telecom retailers, integrating sales, inventory, activation, omnichannel, and analytics.
Vendor
iQmetrix
Company Website
iQmetrix Interconnected Commerce POS is a cloud-based, modular platform specifically designed for telecom retail businesses. It unifies point-of-sale, device activation, inventory management, omnichannel commerce, workforce management, and analytics into a single, flexible system. The platform supports both in-store and online sales, enabling seamless customer experiences and efficient operations. Its architecture allows for rapid integration with carriers, vendors, and third-party systems, and is built to scale with business growth. The system is delivered as SaaS, ensuring high availability, security, and compliance with industry standards such as PCI-DSS and SOC 2 Type 2. iQmetrix’s POS solution is part of a broader suite that empowers telecom retailers to optimize transactions, streamline activations, manage inventory, and deliver unified customer journeys across all channels.
Key Features
Point-of-Sale (POS) Comprehensive sales processing for telecom retail.
- Mobile and in-store POS
- Payment processing, bill payments, and digital product catalog
Device Activation Streamlined activation for wireless devices.
- Multi-carrier and single-carrier activations
- Fast, intuitive activation workflows
Inventory & Supply Chain Management Real-time inventory visibility and control.
- Store-to-store transfers, automated replenishment
- Warehouse and dropship management
Omnichannel Commerce Unified customer experience across channels.
- Buy/reserve online, pick up in-store (BOPIS/ROPIS)
- Local inventory availability and queue management
Workforce & Operations Management Tools for staff and business optimization.
- Scheduling, commissions, attendance, and performance management
- Finance, accounting, and reconciliation
Analytics & Reporting Actionable insights for decision-making.
- Real-time dashboards and scheduled reports
- Data export and integration with BI tools
Integrations & Ecosystem Connects with carriers, vendors, and third-party systems.
- API-driven integrations
- Access to a broad partner ecosystem
Security & Compliance Enterprise-grade security and reliability.
- PCI-DSS and SOC 2 Type 2 certified
- Encrypted data storage and transmission
Benefits
Operational Efficiency Streamlines all retail operations in one platform.
- Reduces transaction and activation times
- Automates inventory and workforce management
Customer Experience Delivers seamless, personalized journeys.
- Consistent experience across online and in-store
- Fast, accurate service and fulfillment
Scalability & Flexibility Adapts to business growth and changing needs.
- Modular, device-agnostic architecture
- Rapid integration with new partners and systems
Data-Driven Decisions Empowers smarter business management.
- Real-time analytics and reporting
- Informed inventory, staffing, and sales strategies