IoT Device Management by Kontakt.io is a cloud-based platform designed to simplify and secure the management of large-scale IoT and Bluetooth® LE ecosystems. It enables hospitals and enterprises to automatically onboard, provision, and monitor thousands of devices, minimizing manual work and accelerating time-to-market. The platform integrates seamlessly with existing network components and supports third-party devices, offering centralized control, security enforcement, and real-time monitoring.

Features

• Onboarding
  • One-click bulk registration of devices and gateways into organizational hierarchies.
  • Support for third-party device onboarding via manual entry or API.
  • Integration with Cisco Spaces and other providers for floor plans and topology.
• Provisioning
  • Over-the-air (OTA) bulk programming of thousands of BLE devices.
  • Device configuration via UI, CSV upload, or API.
  • Secure connectivity profiles and centralized policy enforcement.
  • Support for open-standard devices (Eddystone, iBeacon) with customizable Tx power and beaconing intervals.
• Management
  • Grouping and tagging of devices based on metadata and location hierarchy.
  • User access control and privilege assignment.
  • Integration with legacy systems like CMMS for data sharing.
• Security
  • Defense against man-in-the-middle attacks and device hijacking.
  • End-to-end encrypted communication between gateways, mobile devices, and sensors.
  • iBeacon ID and MAC address shuffling to prevent piggybacking.
  • Automated memory wipe upon detection of device compromise.
• Site Monitoring
  • Custom monitoring rules for device status (e.g., not-seen, removed, low battery).
  • Alerts via email, SMS, and Kio Cloud web app.
  • Notification history with workflow comments and troubleshooting tools.
  • Live event feeds and network performance analytics.

Benefits

• Efficiency
  • Automates device lifecycle management, reducing manual effort and operational complexity.
• Security
  • Robust protection against network threats and unauthorized access.
• Scalability
  • Supports thousands of devices across multiple locations and hierarchies.
• Interoperability
  • Works with third-party devices and integrates with existing infrastructure.
• Real-Time Monitoring
  • Immediate visibility into device health, network traffic, and performance.
• Customization
  • Flexible configuration and policy management tailored to enterprise needs.