Intermedia Archiving automatically captures and stores Unite chat, SMS, voice data and meetings without administrative or user action for continual data retention. It offers a secure, searchable information archive to help quickly identify and retrieve relevant interactions for productivity use cases, and to support compliance and regulatory retention requirements. The solution is fast and easy to deploy and provides a powerful contextual search capability based on a view of all users across different channels.
Vendor
Intermedia
Company Website
Retrieve Business Communications
Securely back up your organization's Intermedia phone calls, meetings, chats and customer interactions, and ensure the information is easy to find whenever it's needed.
- **Automatic Data Capture: **Capture and back up content like calls, meetings, chats and SMS to help ensure your communications are preserved in one place.
- **Find What You Need: **Powerful, contextual search to quickly find business conversations when you need them.
- **Support Compliance: **Facilitates compliance with internal governance and regulatory requirements for retention, retrieval and security.
- **Security of Archived Data: **Data is encrypted at rest and in transit, and multifactor authentication protects data from access by unauthorized users.
Find Information When You Need It Automatically preserve, search and retrieve your critical business communications.
- **Automated data capture: **Intermedia Archiving automatically captures chat, SMS, voice data and meetings without administrative or user action (after the initial activation).
- **Powerful contextual search: **Indexes both content and metadata so users can access millions of archived files and refine searches using dozens of properties for results in seconds.
- **Seamless integration: **Designed for Unite, Intermedia Archiving deploys in minutes with everything needed to enable compliant archiving for Intermedia communications.
- **Foundation for AI-driven Intelligence: **Preserves a rich repository of institutional knowledge to enable more informed, efficient, productive, and smarter organizations.
Features
- **Regulations and compliance: **Supports HIPAA, FINRA, and MiFID II compliance programs, with optional WORM tamper-proof media storage to comply with SEC Rule 17a-4.
- **Data residency: **Archiving addresses data residency requirements, supporting flexible deployments with data centers in US, Canadian and European locations.
- **Retention period: **Choose to store phone and messaging data for as long as your business case requires with retention options of up to ten years.
- **Security: **Data is uploaded securely and encrypted in transit and at rest with multi-factor authentication to protect access and limit export to authorized users.