Overview

Interact by Sabre is designed to elevate service for airline bookings by providing a seamless experience for both customer-facing employees and travelers. This tool allows airline agents to efficiently manage bookings, check-ins, and reservations, ensuring uncompromised customer service and greater operational efficiency.

Features

Efficient Booking Access

• Empower airline agents to access and service bookings efficiently. Omni-Channel Approach
• Access bookings regardless of the channel of origin. Check-In Management
• Provide check-in management for both passengers and baggage using the departure-control application. Call-Center Application
• Service bookings in the call-center application, ensuring a seamless experience for travelers.

Benefits

• Enhanced Customer Service: Deliver uncompromised service by allowing agents to focus more on the customer experience.
• Operational Efficiency: Improve efficiency in managing bookings and check-ins, reducing the time spent on technology.
• Seamless Experience: Ensure a smooth and consistent experience for travelers across all touchpoints.