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InteractClickatell

Interact by Clickatell is a conversational platform enabling brands to engage customers via messaging for marketing and customer service.

Vendor

Vendor

Clickatell

Company Website

Company Website

Product details

Interact is a conversational marketing and customer service platform that allows brands to connect with customers through messaging channels, providing interactive and personalized experiences.

Key Features

Conversational Marketing Engage customers using interactive messaging flows.

  • Supports multiple messaging channels.
  • Allows personalized customer interaction.

Customer Service Automation Automate customer service via messaging.

  • Handles queries instantly.
  • Reduces wait times with bot support.

Multi-Channel Support Integrates with popular messaging platforms.

  • Enables seamless customer communication.
  • Centralizes conversations for easy management.

Interactive Messaging Flows Design dynamic conversations without coding.

  • Drag-and-drop interface.
  • Customizable workflows to suit business needs.

Benefits

Enhanced Customer Engagement Deliver personalized, real-time interactions.

  • Improves customer satisfaction.
  • Increases brand loyalty.

Operational Efficiency Automate repetitive tasks in customer service.

  • Reduces human workload.
  • Speeds up response time.

Scalable Communication Manage high volumes of customer interactions.

  • Supports business growth.
  • Handles peak communication periods smoothly.