IntelliSOURCE® Customer is a software solution designed to help utility companies improve customer engagement and program effectiveness through detailed performance tracking and data insights.

Key Features

Demand Response Visibility

• Tracks active/post-control event performance metrics
• Integrates AMI data for meter-level usage analysis
• Provides incentive eligibility insights

Customer Control

• Allows end users to manage notification preferences
• Supports multi-channel communication (web portals, mobile)

Benefits

Operational Efficiency

• Reduces manual reporting through automated data aggregation
• Streamlines demand response program management

Customer Empowerment

• Increases transparency with real-time usage statistics
• Enhances participation through personalized incentive tracking