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Intelligent Virtual AssistantsAvaamo

AI-powered virtual assistants for automating enterprise conversations and workflows.

Vendor

Vendor

Avaamo

Company Website

Company Website

Product details

Humanlike. Intelligent. Revolutionary.

Avaamo’s 3rd generation Intelligent Virtual Assistants (IVAs) integrate into your company’s applications, automate complex business workflows, and provide your customers personalized conversations and insights, 24/7.

Intelligent conversations with a human touch Conversational automation that reduces costs while creating effortless experiences

  • **The Avaamo Platform: **The Avaamo platform contains the tools you need to create advanced virtual assistants which deliver an intuitive, automated experience using natural language. Build once, deploy everywhere. Our IVAs can speak 29 languages and run on any platform, device, or service. All IVAs feature built-in conversational intelligence, deep integrations, and feature enterprise-wide security, compliance, and data encryption.
  • **Advanced NLU: **Our proprietary NLU engine using our patented “sparse” data-based technology which gets you to steady state accuracy with minimal training data.
  • **Multi-intent Recognition: **There’s no such thing as starting from scratch when working with our pre-built vertical domain models. The platform uses advanced data science techniques to mine raw data to build complex knowledge graphs. Millions of pre-built intents and entities capture the relationships and hierarchies commonly present in complex enterprise workflows, accelerating time to value.
  • **End-to-End Conversational AI Automation: **Tell us where the answers are and our conversational AI engine dynamically transforms complex enterprise workflows into a full-fledged conversations between your customer or employee and your business—no scripting, no conversation design, no hassle.

Features

  • Natural Language Understanding: Understands user intent for accurate and human-like interactions.
  • Omnichannel Support: Works across voice, chat, and digital platforms for consistent engagement.
  • Workflow Automation: Executes tasks and processes without human intervention to save time.
  • Enterprise Integrations: Connects with CRM, ERP, and other systems for smooth operations.
  • Analytics & Insights: Tracks performance and user behavior to optimize interactions.
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