Overview

Managing Electronic Data Interchange (EDI) processes in-house can be resource-intensive, often requiring significant investment in technology, infrastructure, and specialized personnel. GHX's EDI Mapping Managed Service offers a solution by providing expert management of EDI processes, allowing businesses to focus on core operations and strategic growth. With nearly two decades of experience in healthcare supply chain transactions, GHX delivers more than just technical support; it offers comprehensive expertise to streamline e-commerce operations.

Features and Capabilities

• Server Hosting and Infrastructure Monitoring: GHX manages the hosting of EDI servers and continuously monitors the infrastructure to ensure optimal performance and reliability.
• Transaction Monitoring and Error Management: The service includes vigilant monitoring of all EDI transactions, with proactive error detection and management to maintain seamless operations.
• Software Upgrades and Data Backups: Regular software updates are performed to keep systems current, and comprehensive data backup procedures are in place to safeguard critical information.
• Ongoing Mapping Maintenance and Edits: GHX provides continuous maintenance of EDI mappings, including necessary edits to accommodate changes in business processes or partner requirements.
• Custom ERP Mapping Services: The service offers tailored mapping solutions to integrate EDI transactions seamlessly with your Enterprise Resource Planning (ERP) system, enhancing data flow and operational efficiency.
• Reduction in Capital Expenditure: By outsourcing EDI management to GHX, businesses can minimize the need for substantial investments in new technology and infrastructure, leading to cost savings.
• Resource Optimization: Leveraging GHX's expertise allows companies to reallocate internal resources from daily EDI management to more strategic initiatives, promoting business growth.
• Scalability and Agility: The managed service model provides the flexibility to scale EDI operations in response to business needs without the constraints of in-house infrastructure limitations.