Quality Care in the Moments That Matter

Manned by trained professionals fluent in local languages, Intellect Helpline offers always-on support to ensure members are never alone during life’s toughest challenges.

24/7 Helpline and Critical Incidence Management That Give You Peace of Mind

Seamless Round-the-Clock Access

Get 24/7 crisis support with two expert rangers per shift, fluent in English and local languages, via phone call or a tap away from Intellect’s platform

Expert Responders You Can Rely On

Trained responders with a background in counselling or psychology and extensive experience in handling crisis cases will effectively de-escalate situations with distressed callers and triage to curated next steps

Comprehensive Critical Incident Support Plan Within 3 Hours

Comprehensive and tailored plans to address and manage traumatic and distressing experiences in the workplace

Instant Appointment Booking

Members who need higher-touch care can easily secure appointments during their initial call—no waiting days for callbacks.