Integration Hub is a powerful tool within the ServiceNow ecosystem that enables organizations to seamlessly connect workflows across various systems and applications. It provides a centralized platform for integrating data and automating processes, reducing the complexity and cost associated with traditional integration methods. By leveraging AI and pre-built connectors, Integration Hub accelerates productivity and simplifies enterprise-wide automation efforts.

Key Features

Out-of-the-Box Spokes Pre-built integrations for critical business systems

• Integrate data and automate actions across thousands of systems
• Reduce implementation time and complexity

Packaged Integration Solutions Ready-to-use automation for common IT tasks

• Reduce IT ticket volume with pre-configured solutions
• Streamline processes like password resets and access management

Spoke Generator No-code tool for creating custom integrations

• Build spokes quickly using OpenAPI specifications
• Simplify integration development for non-technical users

Benefits

Accelerated Time to Value Quickly implement integrations and automation

• Connect workflows to hundreds of systems in minutes
• Leverage pre-built spokes and flow templates for rapid deployment

Reduced Integration Costs Minimize resource requirements for integration projects

• Eliminate need for specialized integration expertise
• Benefit from ServiceNow-maintained spokes and solutions

Enhanced Productivity Streamline workflows across the enterprise

• Automate mundane tasks to free up employee time
• Enable self-service for common requests through AI-powered solutions