ServiceNow Integrated Risk Management (IRM) provides a comprehensive platform to manage risks, enhance compliance, and improve operational resilience with real-time intelligence and automation.

Key Features

Policy and Compliance Management Automates policy lifecycle management and ensures continuous compliance monitoring.

• Enables centralized policy management.
• Tracks compliance against regulatory standards.

Risk Management Provides tools for analyzing business impacts and prioritizing risks.

• Supports fine-grained risk assessments.
• Facilitates informed decision-making.

Operational Risk Management Manages risks across operations to minimize losses.

• Integrates cross-domain risk data.
• Offers flexible risk assessment tools.

Continuous Authorization and Monitoring Accelerates IT system onboarding and ensures ongoing monitoring.

• Streamlines authorization processes.
• Ensures compliance with IT standards.

Operational Resilience Management Enhances visibility into the resilience of people, processes, and technology.

• Monitors disruptions in real-time.
• Aids in adapting to changing conditions.

Audit Management Improves audit processes with risk-based prioritization and automation.

• Scopes audits using risk data.
• Automates evidence collection.

Regulatory Change Management Keeps pace with evolving regulations through integration with content providers.

• Tracks regulatory updates automatically.
• Maps controls to compliance requirements.

Predictive Intelligence Leverages AI to predict and prevent service outages or disruptions.

• Uses machine learning for trend analysis.
• Reduces downtime proactively.

Benefits

Real-Time Visibility Provides continuous monitoring for a comprehensive view of risks and compliance.

• Enables quick responses to high-risk areas.
• Ensures enterprise-wide resilience.

Increased Efficiency Streamlines workflows with automation and AI-powered tools.

• Reduces manual errors and costs.
• Focuses resources on high-value tasks.

Confident Decision-Making Delivers accurate data insights for informed governance, risk, and compliance decisions.

• Engages frontline users effectively.
• Supports internal audits with reliable data.