PPP Integrated Payment Mechanism Software

Underpinned by comprehensive due diligence and fully aligned with the PPP contractual terms, our integrated payment mechanism (or paymech) software ensures that services are delivered on time and within budget, meeting the client’s needs and minimising deductions for the service provider. With full audit compliance, QFM P3rform strengthens the client–service provider relationship, delivering complete transparency and ensuring value for money over the lifetime of the PPP contract.

• **Complete auditability: **Only QFM P3rform has a fully integrated paymech, providing complete data integrity with historic data tracked and audited at every stage of a calculation.
• **Reliable accuracy: **No matter how complicated the pain share or gain share, fast and accurate calculations can be produced in line with contract terms.
• **Strengthened relationships: **Improve trust and transparency across all parties, with instant access to performance information to help alleviate risks.

Rapid calculation of monthly penalties QFM P3rform translates each SLA and KPI into the integrated paymech, alongside their deadlines, priorities and associated penalties including painshare / gainshare, rebates and ratchets. While calculating service and availability by spreadsheet can take days, QFM P3rform produces accurate reports – processing thousands of work orders – in minutes. Unlike other paymechs on the market, ours is fully integrated. Data never leaves QFM P3rform during a calculation so a full audit trail is available.

Reduces performance-based risk by identifying under-performance and impending failures Manage service levels of one or multiple large, complex contracts with ease, using colour-coded work order deadline management and critical real-time KPI monitoring through a single screen. Impending failures can be identified and addressed before incurring penalty, and priorities reassessed so resources can be reallocated to mitigate risk.

Automated reporting linked to unique contractual parameters Spend less time reporting and more time focusing on contract delivery with automated paymech reporting. Contractual reports can be configured as required then scheduled for delivery to key stakeholders, ensuring full audit compliance. Performance reports can also be run for the FM team and service provider to monitor activity against SLAs.

Transparency and trust Transparency and trust amongst key stakeholders are promoted through instant access to performance information. In addition to receiving reports, key stakeholders can log in to a portal with read-only access to see the details such as spend, planned and outstanding work progress, and missed deadlines. Historical reports can be re-rerun for audit purposes, saving time for both parties.

Demonstrates value for money Our integrated payment mechanism can help service providers protect their income and forecast cashflow, by capturing the complexity of unseen calculations rules such as thresholds, caps, ratchets, overlaps, roll up deductions, volume adjustments and gainshare / painshare elements. Public sector partners can have peace of mind that the FM service provider is meeting its obligations and working effectively.

Features

• Full Audit Trail: Tracks every step of the calculation process for complete transparency.
• Automated Penalty Calculations: Converts SLA/KPI data into deductions, rebates, and gainshare/painshare.
• Real-Time Monitoring: Identifies underperformance and impending failures before penalties occur.
• Contractual Reporting: Generates and schedules reports tailored to PPP contract terms.
• Stakeholder Portal: Provides read-only access to performance data, spend, and missed deadlines.