InsureEdge is a comprehensive insurance software solution developed by Damco to address the evolving needs of the insurance industry. It offers end-to-end policy administration and claims management capabilities, designed to help insurance carriers modernize their operations, improve customer experiences, and drive business growth across multiple lines of business including Life, Health, and General Insurance.

Key Features

Policy Administration Streamlines policy lifecycle management

• Automated creation of personalized quotes, endorsements, and renewals
• Digital onboarding for faster delivery of value to policyholders
• Easy generation and access to policy-related documents

Claims Processing Enhances efficiency in claims handling

• End-to-end claims processing from FNOL through settlement
• AI/ML and Intelligent Document Processing for speed and precision
• Seamless communication management with clients, brokers, and vendors

Reinsurance Management Facilitates reinsurance operations

• Configuration of reinsurance treaties and facultative arrangements
• Integration within policy administration system

Benefits

Improved Operational Efficiency Automates and digitizes business processes

• Reduced policy servicing turnaround time
• 70% improvement in customer satisfaction
• 29% improvement in retention ratio

Enhanced Customer Experience Provides multi-channel engagement options

• Web-based digital platform-driven customer experience
• Customer-centric mobile app for policy management and queries
• Interactive customer portal for improved transparency