Streamline workflows with intelligent insurance automation

Boost productivity and customer satisfaction with smarter, leaner processes for onboarding, compliance, quoting, underwriting, and claims.

Turn your documents into insights that drive your business processes forward

The insurance industry is document driven, but few insurers have fully automated their handling of essential documents. This slows down quoting, underwriting, and other processes, hampering productivity and negatively impacting customer experiences. ABBYY changes things. Our purpose-built AI solutions automate and dramatically speed up document processing, for greater operational efficiency. We also unlock the valuable information within your documents for seamless data flow and faster, smarter decision-making.

Accelerate insurance automation with the power of AI

Capture documents from all channels

Handle all documents your customers submit, whether through apps, portals, email, or messages. Any document, any format, any language.

Speed up data processing

Start immediately with pre-trained models for document processing to guarantee data arrives in the right place for the right process—as quickly and accurately as possible.

Fuel your systems with process-ready data

Easily connect your core systems like Pega or Appian to the information they need using our industry-leading solutions.

Monitor process performance in real time

See and measure your automated workflows as they happen to ensure you hit target response times for customer service.

Meet regulatory requirements

Gain a deeper understanding of internal processes and be confident that you’re meeting all document-related regulations.

Optimize your workflows with precision

Continuously find new ways to refine and improve your workflows by harnessing the full potential of tools like process mining.

Automation in insurance—use cases

Document capture

Automatically capture and process documents for any insurance process, including onboarding, underwriting, policy analysis, reinsurance, claims, and subrogation.

Document conversion

Transform paper and digital documents into editable formats while refining data for seamless integration with your existing processes.

Searchable digital archive

Convert high volumes of paper or image-based documents into easily searchable archives and repositories.

High-volume document processing

Quickly process forms, invoices, and other documents through automation, transforming the information into searchable files for business applications or archives.

Smarter automation

Make your robotic process automation (RPA) and business process management (BPM) applications smarter by teaching them to read and understand documents. Automate more tasks, speed up processes, and make fewer mistakes.

Process intelligence

Analyze precisely how your documents and data move through workflows to pinpoint where automation can make the biggest impact.