Overview

inspHire Office is a comprehensive rental management software designed to streamline operations for hire businesses of all sizes, whether operating from a single location or multiple depots. Developed by industry experts with over 20 years of experience, inspHire Office offers a suite of powerful and flexible features that simplify the complexities of running a rental business. By integrating seamlessly with preferred systems and digitizing rental processes, it enables businesses to save time, reduce costs, and gain accurate insights into equipment utilization and return on investment.

Features and Capabilities

• Hire & Sales Order Processing
  • Quickly create quotes that can seamlessly convert into contracts.
  • Efficiently manage cross-hires, exchanges, suspensions, and handling of lost or damaged equipment.
  • Advanced functions allow for easy drill-down into any contract-related area.
• Logistics Planning & Management
  • Plan, manage, and optimize service runs with integrated web-based mapping.
  • Set recurring or one-off site visits, flag equipment due for servicing, and calculate travel times.
• Operator & Resource Scheduler
  • Assign operators to equipment, monitor qualifications and expiration dates.
  • Manage timesheets and vehicle-operated checklists to ensure safe and efficient operations.
• Telematics & Asset Tracking
  • Integrate telematics systems for real-time asset tracking and monitoring.
  • Gain insights into equipment location, usage, and performance to optimize utilization.
• Service, Maintenance & Repair
  • Schedule and manage routine maintenance, services, and inspections.
  • Set automatic task reminders to ensure timely upkeep of equipment.
• Customized Reports & Dashboards
  • Generate tailored reports and dashboards to gain insights into business performance.
  • Monitor key metrics to make informed decisions and identify areas for improvement.
• Web Portal
  • Provide customers with 24/7 access to their rental information, including current and historical contracts.
  • Allow customers to build, extend, or end contracts and access key documents, enhancing customer control and loyalty.
• Quick Invoicing
  • Accelerate the invoicing process by sending invoices in bulk or setting up recurring invoicing.
  • Integrate with electronic trading platforms to eliminate labor-intensive data entry and reduce manual errors.
• Document Storage
  • Scan and attach documents to equipment or contracts for easy access.
  • Efficiently send business documents to multiple locations and reprint or email copies to customers.
• Smart View Reminders
  • Set automatic task reminders on various operations to ensure important actions are not overlooked.
  • Improve efficiency and customer service by staying on top of critical tasks.
• Data Protection / GDPR Compliance
  • Restrict access for certain users and maintain a full audit trail of actions taken.
  • Search, edit, or delete specific data within the system to comply with data protection regulations.
• Email Marketing Integration
  • Build targeted email lists and send personalized marketing campaigns using data from inspHire CRM.
  • Utilize reporting tools to understand campaign performance and enhance customer relationships.
• PAT Testing
  • Read and store Portable Appliance Testing (PAT) results to ensure equipment compliance.
  • Flag tests that are due or overdue, create certificates, and log a record of all tests conducted.