Ensure regulatory compliance with QFM Audits

SWG offers different types of facilities management audits to give facilities managers the tools to identify failing standards of service and assets and prove SLAs or other industry standards have been met. Our auditing tools complement QFM’s reactive and planned maintenance features providing a constant quality improvement cycle.

Optimise your audits and ensure compliance with QFM

• **Keep on top of your compliance: **Maintain compliance with industry regulations and internal standards, ensuring that your organisation stays on top of legal and operational requirements
• **Tailored FM data: **Customise the data collected to ensure only the relevant insights are analysed and track trends specific to your organisation’s needs. Typical data can include number of fails, comments and reason for failure.
• **Fully adaptable to your needs: **Facilities management audit workflows are created with the ability to pause an inspection, schedule a return visit, mark room as unavailable for audit, to give inspectors full control and flexibility.

Audits at your convenience Conduct facilities management audits on-the-go using mobile devices, allowing auditors to complete tasks in present time with access to relevant data and audit checklists, giving FMs increased flexibility, even without online connectivity. Audits can also be dispatched directly to the mobile of an auditor or FM operative allowing an easier and more efficient process.  

Real-time data capture Capture audit data in real-time during inspections, including photos, notes and ratings, simplifying the process and improving efficiency. Errors are reduced as information is available immediately allowing issues to be flagged and corrected quickly and resolved faster. 

Visualisation of reports The integration between QFM audits and our reporting tools provide full access to the captured audit data ready for manipulation and visualisation using aids such as Microsoft Power BI and Tableau. Looking at audit data can help facilities managers take action to improve service quality, reducing the frequency of remedial visits and wasted resources. 

Take the trouble out of inspections If preferred, rather than inspect each individual job, the system can sample a percentage of jobs, and will automatically generate and schedule the required inspections. This percentage is taken from qualifying jobs at random, producing an average set of audit data on which to base decisions and monitor SLAs. 

Features

• Mobile Auditing: Conduct inspections on-site with offline access and instant data capture.
• Flexible Workflows: Pause audits, reschedule visits, and mark rooms as unavailable.
• Real-Time Reporting: Capture photos, notes, and ratings for immediate issue resolution.
• Sampling Inspections: Automatically select random jobs to monitor SLAs efficiently.
• BI Integration: Visualize audit data using Power BI or Tableau for actionable insights.