INSOMNIAC Storage Kiosks provide self-service solutions for self-storage facilities, aiming to reimagine the rental process and improve customer experience. These kiosks offer tenants the ability to rent units, make payments, and resolve account issues 24/7, providing onsite support and increasing customer interaction. The solutions range from full-service automation software to compact models, designed to fit various operational needs. Key features include motion detection, live help with video chat, driver's license scanning, robust ID verification, and interactive maps. The hardware is designed with secure payment options, ADA assistance, and full-size touchscreens. The INSOMNIAC 80 and 200 models, for instance, facilitate remote customer service through video calls, enabling self-service rentals and payments without direct manager intervention, thereby increasing service hours and reducing customer service costs.

Features & Benefits

• Self-Service Rental and Payment: Allows tenants to rent units and make payments independently, anytime.
• Live Help with Video Chat: Connects tenants with a real person via two-way video for assistance with rentals and payments.
• ID Verification and Scanning: Includes driver's license scanning and robust ID verification for secure transactions.
• Modern Design and Hardware Options: Offers various models with features like full-size touchscreens, LED lighting, and secure payment options, adaptable to indoor and outdoor use.
• Operational Efficiency: Reduces customer service costs and provides an edge for smaller operators competing with larger ones.