Overview

Insights by Reputation is a powerful analytics tool designed to help businesses understand and act on customer feedback across multiple levels. This platform consolidates feedback from various channels, providing a holistic view of consumer sentiment and enabling businesses to make informed decisions. With customizable dashboards, real-time reporting, and competitive benchmarks, Insights empowers businesses to proactively respond to feedback, improve customer satisfaction, and drive growth.

Features

Unified Views

Gain a holistic understanding of your consumer needs by consolidating feedback from hundreds of channels. Combine detailed private feedback to see the full picture of the consumer. Make informed decisions, faster with consolidated, comprehensive data.

Customizable Dashboards

View your consumer feedback the way that makes the most sense to your organization. Foster business growth with dashboards that display insights from multiple levels.

Automated Real-Time Insights

Keep a pulse on your brand’s performance with real-time insights. Receive recommendations for continuous improvement.

Competitive Analysis

Get clear, real time competitive insights so you can continue to out pace your competitors. Get AI based recommendations and analysis. Leverage custom competitive dashboards to keep internal teams aligned.

Actionable Recommendations

Leverage automated recommendations based on real-time insights. Take proactive steps to improve your brand’s reputation and customer satisfaction.