Overview

The InMoment Employee Experience (EX) Cloud empowers organizations to deeply understand their workforce, fostering a culture of engagement, innovation, and high performance. By actively listening to employees and translating feedback into actionable strategies, InMoment enables businesses to create a fulfilling work environment that drives both employee satisfaction and business outcomes. In today's rapidly evolving work landscape, understanding and responding to employee needs is more critical than ever. InMoment's EX Cloud helps businesses navigate this challenging environment by pinpointing the moments that matter most to their employees. It facilitates the seamless collection of employee feedback and integrates these insights with operational data from HRIS platforms. This holistic approach allows organizations to receive data-backed recommendations designed to boost staff engagement and retention. InMoment enables you to give employees a voice and act on it, thus brands gain unique insights into customer experiences, emotions, delights, and struggles. InMoment’s VoE solution can be implemented at established touchpoints and intervals, leveraged through ad hoc invites and “always open” portals, or built into your closed loop process for real-time understanding of issue resolution and root cause.

Features

• Effortless Feedback Collection: Streamlines the process of gathering employee feedback through various channels.
• Integration with HRIS Platforms: Combines employee feedback with existing HR data for a comprehensive view.
• Actionable Recommendations: Provides best-practice recommendations to improve engagement and retention.
• Advanced Analytics: Leverages award-winning text and predictive analytics to identify trends and predict potential issues.
• Role-Based Insights: Delivers tailored insights to different roles within the organization.
• Multi-Channel Engagement: Enables engagement with staff through mobile apps, office television screens, and offline reports.
• Employee Experience Center of Excellence: Offers proprietary solutions focused on actionable intelligence and linking to business outcomes.

Benefits

• Increased Employee Engagement: Creates a culture where employees feel heard and valued.
• Reduced Employee Churn: Proactively identifies and addresses issues that lead to employee turnover.
• Improved Business Outcomes: Links employee experience to tangible business results.
• Enhanced Customer Experience: Leverages employee insights to improve the overall customer experience.
• Data-Driven Decision Making: Provides organizations with the data and insights needed to make informed decisions about their workforce.