Share knowledge for a more efficient workday

InfoCaption meets the organization's various learning needs - both internally for employees and externally to customers. We make it easy to create guides and trainings in various formats that are easily shared in a searchable platform, in a system or on web pages.

One platform, many possibilities

Today's learning is more about finding the right knowledge at the right time than learning during longer training sessions. For employees to become more efficient at work, easily accessible knowledge support is vital. The InfoCaption platform create a flexible workplace where continuous learning becomes a natural part of the working day. Our platform is based on three different needs that are adaptable to optimally serve the needs of your organization.

Assist | Guided working day

The greatest motivation to learn is found when tasks are performed in the workflow. With needs-based guides, an efficient way of working is created that allows the user to progress. With the focus feature Assist, the guides are distributed directly into systems, on-the-go, or on web pages.

Train | Competence-enhancing e-learning

A good course is one where you remember what you learned. Therefore, adapt them according to need, individual, and occasion to avoid the risk of information overload. The focus feature Train makes it possible to create courses where the participant can quickly return to selected parts when the knowledge is applied.

Map | Structured way of working with processes

What should be done in a workplace is related to How it should be done. With the focus feature Map, you can connect process maps to sub-processes and with informative guides. When knowledge is easily accessible, it becomes easy for the entire business to follow routines and set goals.

All you need for digital learning and skill-sharing

Easily create professional guides

Using video guides, you can explain the use of computer softwares or practical tasks. Short steps are easy to follow and ensure that tasks are performed correctly. Text guides are suitable for information-based content and can combine text, images, videos and knowledge tests. Processes and workflows clarify role distribution and the sequence of activities.

Learning directly in the workflow

With context-sensitive help, available guides are tailored to the employee or customer's needs. Simply show the right guide at the right time, where the user needs it. Guides for the specific task are made available directly in the browser, on the computer, or in the system where the end-user works.

Easy to search for knowledge

The value of a course or a guide is created when the knowledge is actually being used. Therefore, it is essential that information is easily accessible and updated. In a self-service portal, the user can search for and find the support needed to get on with their job. A unique website address per guide allows content to be updated without changing the website address so that a shared link always displays the latest version.

View statistics and follow up courses

When knowledge needs to be validated at the individual level, an e-learning course is appropriate. You can easily follow-up at the user’s level, ensure that the course has been completed, and issue certifications. You can also view statistics for everyday learning in the platform through the number of guides played over a certain period of time, what users are looking for and where they look for it.