TrustArc's Individual Rights Manager automates and scales your Data Subject Request (DSR) fulfillment process, ensuring compliance with various jurisdiction-specific requirements. It helps organizations keep up with the ever-growing number of data privacy laws that grant consumers and employees data privacy rights across numerous jurisdictions, such as GDPR and CCPA. By automating the entire request fulfillment process, TrustArc's solution enables rapid scaling across mobile, web, and app environments, helping you avoid regulatory fines and lawsuits. The Individual Rights Manager streamlines data request processing by auto-assigning tasks to data owners based on request type, jurisdiction, and brand. It also implements automated privacy controls for different user types and jurisdictions, simplifying data subject lifecycle management with identity verification and role-based access. This leads to faster responses, fewer risks, and a straightforward, automated process for responding to DSRs, eliminating the need for special expertise or training.

Features:

• Compliantly intake data subject requests: Dynamically intake requests related to data subject rights, regardless of digital channel — mobile, web, or app — and automatically fulfill and act on data subject requests across systems with TrustArc’s Rapid API. Our logic-based intake templates are based on local regulations and browser language detection, and support for WCAG 2.2 AA and ADA guidelines for accessibility.
• Streamlined data request processing: Auto-assign tasks to data owners based on the type of request, relevant jurisdiction, and brand, to streamline processing of a variety of requests. Rely on automated communications — with customizations supported — to notify individuals of their request as required by different regulations.
• Automated privacy controls: Implement privacy controls for requests by type of user (partner, customer, employee) and specific jurisdiction — no manual effort or privacy expertise required.
• Data subject lifecycle management: Use identity verification and role-based access to anonymize fields for security, and get one-click, on-demand reporting to meet auditing requirements.