Overview

Increase AOV by BIK.ai is a module of the BIK.ai e-commerce platform that uses AI-driven personalization, multichannel automation and conversational commerce to raise each transaction’s value. The solution integrates with web, social and messaging channels to engage visitors, convert them into higher-value purchases and boost retention, delivering measurable uplifts in average order value (AOV) for D2C and e-commerce brands.

Features and Capabilities

• Multichannel Engagement: Offers unified messaging across web, WhatsApp, Instagram, email and SMS to reach shoppers in their preferred channels and trigger higher-value purchases.
• AI-Driven Personalization & Recommendation: Delivers real-time product suggestions, upsells and cross-sells based on behavior, intent and channel context, increasing AOV by up to ~15% as per case studies.
• Conversational Commerce & Chatbot Integration: Enables chatbots and AI assistants on website and social messaging to guide customers, answer queries and prompt higher-value purchase decisions.
• Pre-built AI Commerce Agents + Agent Studio: Provides 100+ ready-to-use AI agents (for acquisition, retention, support) plus ability to build custom agents with goals and instructions.
• Deep Analytics & Revenue Uplift Tracking: Offers dashboards and calculators to estimate revenue left on the table, track performance of flows, measure conversion and AOV impact.
• E-commerce Platform Integrations: Seamlessly connects with Shopify, social platforms and messaging apps to embed intelligence into existing storefronts and marketing stacks.
• Gamification & Triggered Flows: Employs widgets like spin-the-wheel, back-in-stock, price-drop alerts and triggered offers to increase cart size and average spend.