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Incidents, Investigations, and Case ManagementOntic

Manage cases from intake to resolution at scale

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Vendor

Ontic

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Company Website

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Turn daily disruptions into proactive security

Risks escalate when teams are out of sync. Ontic keeps teams aligned from incident intake to case resolution — so you can act faster and stay ahead of the next incident.

Faster resolution. Deeper investigations. Broader reach.

Cut triage time in half

Automate intake and routing to get the right info to the right people — fast.

Run deeper investigations

Uncover deeper insight with connected research and workflows.

Spot risks before they escalate

Track emerging risks with built-in monitoring, intel, and real-time alerts.

Focus on the work, not the workarounds

Ontic connects your critical steps so your team stays on mission.

Capture and manage every incident — your way

Flexible Intake Dynamic forms, QR codes, emails—intake customizable for your organization’s needs. Automated triage workflows Route each submission based on severity, location, or custom logic to alert the right team fast. Mobile access Submit, triage, and manage incidents from anywhere, even offline.

Escalate to a full investigation in one click

One-click escalation Move from incident directly into investigation — no re-entry, no lost context. Linked intelligence Linked data, attachments, tasks, and history carry over automatically. Collaborative workspace Assign tasks, tag teammates, and leave notes — so everyone starts with the full picture and gets to work faster.

Configure your system without waiting on IT

No-code customization Tailor forms, workflows, logic, and permissions to how your team works. Granular controls Manage access all the way down to the field level for sensitive casework. Dashboards and audits built-in Create reports and track activity without bolted-on tools or spreadsheets.

Research, monitor, and collaborate — all in one place

Integrated research Search public records, adverse media, and social platforms directly in the case file. Automated monitoring Track persons of interest with continuous intel and real-time alerts. Structured risk assessment Use frameworks like WAVR-21 to evaluate risk with consistency and context.

Harness your data for smarter security

Custom metrics Measure exactly what matters to your team with configurable metrics. Program insights Track trends, response times, and case outcomes to improve your program. Value you can show Demonstrate ROI, justify resourcing, and tell a clear story about your team’s impact.