TenForce Incident Management enables organizations to capture incidents, accidents and near-misses with photos, identify safety issues, and record details by type, site or injury outcome. It supports on-the-spot reporting and mobile forms, including offline data capture with 24/7 synchronization to ensure data remains current across teams, locations, and devices. Rule-based email notifications help keep stakeholders informed as events unfold.

The solution manages the investigation lifecycle and facilitates root cause analysis, notifying relevant users and departments on findings and helping monitor incident frequency while mapping risks to drive preventive actions. It provides a clear path from detection to resolution, supporting timely and accountable investigations.

Compliance is embedded: it creates a transparent overview of incidents and risk management KPIs, maintains a clean audit trail for regulators, improves data traceability, and supports regulatory requirements such as ISO and OSHA. With 24/7 data access, organizations can demonstrate control and readiness at any time.

From CAPA planning to action, the platform enables corrective measures to be defined and shared, with ownership assigned by role, group or individual. Rule-based task management and email notifications, plus daily task reports, help ensure timely completion and accountability. Seamless integration with other TenForce modules unifies EHSQ processes across audits, inspections, permits, risk, and more.

Tracking and insights are built in: pre-defined or custom dashboards show the current state of incidents and related activities, enable trend analysis, and guide corrective plans to reduce recurrence. Employees report events via a mobile-ready solution and easy-to-use forms—even in areas with limited connectivity—while instant notifications keep the right people in the loop and no details fall through the cracks.

Features & Benefits

• Incident Capture & Tracking: Capture incidents, near-misses, accidents, and data breaches with photos; track by type, site or injury outcome; rule-based email notifications.
• Investigation Lifecycle & Root Cause Analysis: Manage investigation flow; perform root cause analysis; notify relevant users and departments; monitor frequencies and map to risk.
• Compliance & Auditability: Provide an audit-ready view of incidents and KPIs; maintain a robust audit trail; support ISO, OSHA and other standards.
• CAPA & Corrective Actions: Create CAPA plans; assign ownership; rule-based tasks and email alerts; daily reports; cross-module integration.
• Mobile Reporting & Dashboards: Mobile-ready reporting; instant notifications; predefined or custom dashboards to monitor KPIs and trends.