Productivity-Centric Incident Management

Experience Seamless Incident Response With A Next-Gen Solution That Intuitively Manages All Your Outages, Incident Workflows And Stakeholder Communications.

Asset First Approach

Stop talking about abstract incidents and start talking about services and availability! Outpacing our competitors, StatusCast offers five levels of component depth, bringing a greater specificity of component reporting and control. Map dependencies, accurately identify recurring problems, and drive Root Cause Analysis to improve uptime and the quality of your infrastructure via our incident management software.

Drive Retrospective Analysis

Our incident management platform is built for accountability, ensuring that every incident becomes a learning opportunity. Utilize our versatile Root Cause Analysis templates and comprehensive reporting on previous RCAs to enhance your team's preparedness and continuously improve your incident management.

Intuitive Collaboration

Our incident management system simplifies your team's communication, allowing for effortless shift management and real-time updates. Experience enhanced productivity with customizable notifications and ensure that the right people are always informed.

End-To-End Incident Management

Effective external and internal communication throughout the incident lifecycle positions your team to restore services faster!

Workspace Collaboration

Elevate your team's collaboration with expertly crafted workspaces for effective communication and shared decision-making during incidents. Harness the power of a unified, real-time workspace to drive productivity and incident resolution through robust IT incident management.

Manage Incidents From Slack

Utilize deep integration that enables embedded commands within Teams and Slack to manage incidents.

Intelligent Notifications & Escalations

With our incident management tool, automate incident response management to notify the right people and escalate appropriately. Assign teams, on-call schedules, and keep everyone in the loop!

Providing Reliable Solutions on Demand

Trust Always Comes First

Our trusted incident management services have been leveraged by enterprises worldwide to improve employee productivity and reduce downtime costs for a decade.

A Security First Solution

Our SOC Type II Audit delivers security guarantees that ensure your integrity and infrastructure remain intact.

Effective Incident Management

Supercharge Your Incident Response

Our incident management software is designed to help IT departments effectively address and resolve IT-related incidents while minimizing downtime and maintaining business continuity. Our IT incident management focuses on optimizing performance, improving the user experience, and ensuring that your IT service management processes are aligned with your organization's needs. Trust our software incident management expertise to keep your business running smoothly during any incident.

Empower Your IT Team

Incident management built around effective collaboration that equips your IT team to work together seamlessly during an incident, enhancing communication and coordination. By providing a centralized platform for sharing updates, files, and incident-related information, our incident management platform ensures that everyone involved in the incident response process is on the same page. This ultimately leads to faster resolution times, increased customer satisfaction, and better overall business impact.

Efficient Incident Workflows

Our task management capabilities play a crucial role in your incident management workflow, allowing your IT team to efficiently allocate resources and track the progress of each incident. With customizable workflows, automatic notifications, and detailed reporting, our incident management services enable your team to stay organized and focused on resolving incidents quickly, mitigating the impact on your customers and business operations.

For Businesses At Any Scale

We understand that every business has unique IT requirements and challenges. Our incident management services can be tailored to meet your organization's specific needs and scale. Our Incident management suite is built for your IT needs, from normal day-to-day operations and tasking, to scheduled maintenance, to high-impact mission-critical incidents. Experience the benefits of our incident management and status page services, and ensure that your IT infrastructure is prepared for whatever challenges may come your way.