Improve practice efficiency and maximize front-office staff productivity

Set your practice up for success. Save time and money by automating administrative tasks and patient communications.

Seamless setup, efficient office operations Our office operations tools help busy, understaffed practices attract more new patients, get paid faster, and streamline operations. And gain more time, revenue, and sanity.

• Lower operational costs
• Increase productivity
• Boost staff satisfaction
• Eliminate tedious tasks

Using Solutionreach is like hiring a whole bunch of extra staff – at a fraction of the cost

• **Automate patient messaging: **Create automated SMS text, email, and phone communications for appointment reminders, billing reminders, payments, and more. Maximize your efficiency by sending batch messages to specific patient lists. All messaging can be sent from the desktop or the Solutionreach mobile app.
• **Simplify work and get more done: **Chat securely with your internal team. Know which patient is calling before you pick up the phone. Manage patient communications across multiple locations from a single view on your desktop or mobile app, and reduce the number of phone calls with two-way texting. Just a few features that grease the wheels to improve workflows and help you grow.
• **Break the cycle of high staff turnover: **Empower front-office staff to turn their focus from monotonous tasks to patient care and patient satisfaction. We provide a dedicated 1:1 onboarding team and success coach so your teams can hit the ground running and maximize speed to value.

Features

• Automated Patient Messaging: Send appointment reminders, billing notices, and payment alerts via SMS, email, or phone.
• Two-Way Texting: Reduce phone calls with secure, real-time text communication between staff and patients.
• Batch Messaging: Target specific patient groups with bulk communications to save time and effort.
• Internal Team Chat: Enable secure staff collaboration and streamline communication across multiple locations.
• Digital Intake & Check-In: Simplify patient onboarding and reduce paperwork with digital forms and mobile check-in.