iLoyal Integrated Member PlatformsIBS Software
iLoyal provides airlines with a fully customizable, integrated solution that combines backend power with customer-facing portals and mobile apps.
Vendor
IBS Software
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Product details
Overview
iLoyal provides airlines with a fully customizable, integrated solution that combines backend power with customer-facing portals and mobile apps. This end-to-end capability enables airlines to deliver personalized, seamless experiences across all channels, ensuring both operational efficiency and increased customer satisfaction.
Feature Highlights:
- B2C member portal: A fully customizable portal that allows individual members to manage profiles, track points, view tier progress, and redeem rewards—all in real time.
- B2B member portal: Tailored for corporate clients, providing detailed account management, reporting tools, and redemption options for business rewards programs.
- Mobile app: Mobile-first experience through native apps, empowering members to manage accounts, access offers, and redeem rewards anytime, anywhere.