The Illumin Knowledge & Research Management System

Shine light on the value of your research with illumin, a powerful knowledge & research management software solution. Capture, manage, and share research and knowledge across your organization with ease. Trusted by government, legal, and corporate organizations that need clarity and control over their research and knowledge workflows.

Manage Your Organization’s Knowledge illumin is the perfect tool for knowledge and research management as it collects, records, quantifies and precise queries and answers provided to staff and clients. The knowledge base becomes a comprehensive, audited database of relevant information that can be easily shared. Staff and clients get fast, reliable access to information, while your team builds a central, single source of truth.** **

Features

• Request Management Interface: Track, prioritize, and respond to research requests with rich media support and custom workflows.
• Searchable Knowledge Base: Build a growing, auditable repository of institutional knowledge for fast, reliable access.
• Advanced Reporting & Analytics: Monitor team performance, service quality, and request trends with customizable reports.
• Email & API Integration: Automate workflows with seamless email handling and full Web JSON API support.
• Role-Based Access & Security: Control visibility and access with permissions, SSO, and sensitive request tagging.