iHotelier Suite is a comprehensive and modular hotel technology solution developed by Amadeus. It combines a central reservations system and booking engine with additional customizable components to help hotels drive direct bookings, optimize revenue, and enhance guest experiences. The suite is designed to address the evolving needs of the hospitality industry, particularly the growing demand for personalization in customer service and revenue management.

Key Features

Central Reservations System and Booking Engine Core components for managing reservations and facilitating direct bookings

• Streamlined booking process for guests
• Integrated revenue management capabilities

Distribution Enhancement Tools to expand hotel visibility and reach across various channels

• Connection to over 400 OTAs, wholesalers, and tour operators
• Access to 350,000+ travel agencies worldwide

Marketing and Media Solutions Digital marketing tools to increase online presence and drive bookings

• Targeted advertising across search, display, and social media platforms
• Website design and optimization services

Guest Management Solutions Features to improve guest communication and foster loyalty

• Automated pre- and post-stay messaging
• Personalized guest experiences and loyalty programs

Benefits

Increased Revenue Helps hotels maximize profitability through various channels

• Optimized pricing strategies
• Upselling opportunities throughout the guest journey

Enhanced Guest Experience Tools to create personalized and memorable stays

• Tailored offerings based on guest preferences
• Seamless booking and communication processes

Operational Efficiency Streamlines hotel operations and reduces manual tasks

• Centralized management of multiple properties
• Integration with various hotel systems (PMS, housekeeping, etc.)