Overview

Staff travel privilege is a major perk for airline staff. It attracts as well as helps to retain people with a penchant for globetrotting either as part of their job or by availing leisure travel concessions for free or discounted travel. Airlines formulate policies to address the concession eligibility of staff and beneficiaries based on parameters like their role, seniority, allocation, onboard and upgrade priority, but managing these policies and enforcing them are a daunting task. It may still result in a huge backlog of requests, significant administrative overhead, and ticketing delays, leading to overall dissatisfaction. iFly Staff is a fully automated SaaS solution that addresses these specific challenges and offers a comprehensive staff travel experience for all types of carriers. Staff can themselves book flights and hotels in a single flow while administrators get full management control to create policy-based rules without the need for any technical support. Through integrations with other airline systems like reservation systems, HRMS, and payment gateways, the solution provides a seamless booking and management experience for airline staff.

Features

Leisure travel management

Manage leisure travel or ID Travel booking for airline staff and beneficiaries as per rules and policies. Supports employee leisure travel, former employee travel, beneficiary leisure travel, annual leave travel, contract tickets, consultant travel, ZED travel and iET bookings.

Business travel management

Manage duty travel or business travel as part of official travel needs – self-service business travel booking, MIBA travel, provision for cost preview before approval, automatic ticketing, approval flows and expense management, governed by airline policies.

Profile management

Manage employee profile information, with frequent connects with airline HRMS. Provision to update passport details and advance passenger information. View eligible concession or entitlements, their usage, and validity.

Beneficiary management

Manage beneficiary profile details registered in iFly Staff or fed from the HRMS. Register and nominate beneficiaries for staff travel as per airline policies, rules, and approval workflows.

Business rules module

Manage business rules governing staff travel using parameter driven configurable rules engine, define rules for leisure travel entitlement, business travel, beneficiary management, restriction, delegations, payment rules etc. based on staff travel policies.

Hotel booking module

Manage hotel booking for staff and beneficiaries. Availability of hotels in popular destinations, flexible payment options, convenient booking options, and rich content display.